FAQ

Q1: Can you engrave a photo or a handwritten note onto jewelry?

A: Yes, our advanced laser engraving technology allows us to replicate actual handwriting or high-contrast photos onto our Premium Surgical Grade Stainless Steel gold tone plated , silver tone plated, and rose gold tone plated surfaces.

Q2: Do you ship to EU countries apart from Canada, USA  and UK?

A: Yes, we do ship to all the EU countries - Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden. We also have lowest shipping rates.

Q3: Where is JewelryCo jewelry made and engraved?

A: Our Custom engraved gifts are engraved in Ontario, Canada.

Q4: Does the engraving wear off over time?

A: No, we use deep-fiber laser engraving which cuts into the metal rather than just marking the surface. This ensures the message remains legible for the life of the piece.

Q5: What is the difference between laser engraving and hand engraving?

A: Laser engraving (which we use) offers extreme precision for complex logos and handwriting, while hand engraving provides a deeper, more artisanal "carved" look.

Q6: When does the Order Ship out once order is placed?

A: All orders usually are processed same day and ships out same or the Next day.